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24 hours customer support

Track Your Shipment

Enter your tracking number to get real-time updates on your package delivery status

Track Your Package

Don't have your tracking number? Contact us for assistance.

Didn't get the email?

Re-enter your tracking number below and we'll resend the full shipment details to the email on file.

Tracking FAQ

Common questions about package tracking

Where can I find my tracking number?

Your tracking number was provided when you scheduled the delivery. You can also find it in your email confirmation or by contacting our customer service.

Who can see my shipment details?

Anyone who enters a valid tracking number for a shipment can view its full details on this page, including contact information and payment status. A confirmation of these details is also sent to the email address on file.

How often is tracking information updated?

Tracking information is updated at every major checkpoint: pickup, processing, departure (and customs clearance for international shipments), arrival, and delivery. Updates occur within 1-2 hours of each event.

What does "In Transit" mean?

"In Transit" means your package is currently moving between locations and is on its way to the destination. This status can last from a few hours to several days depending on distance.

My tracking hasn't updated in a while, what should I do?

If tracking hasn't updated for more than 48 hours, please contact our customer service team with your tracking number for assistance.