Our terms and conditions for using our delivery services
Last Updated: January 15, 2024
By using our services, you agree to these terms. Please read them carefully.
Welcome to GlobalTransLane Logistic. By accessing or using our website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
GlobalTransLane Logistic provides logistics and delivery services including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
As a user of our services, you agree to:
Provide accurate, current, and complete information when creating an account or scheduling deliveries. You are responsible for maintaining the accuracy of your information.
You agree not to ship prohibited items including but not limited to:
You are responsible for properly packaging items to ensure safe transport. We are not liable for damage due to improper packaging.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Our pricing is based on package weight, dimensions, delivery distance, and service type. Prices are subject to change without notice.
We accept the following payment methods:
All charges are due upon receipt. Late payments may result in service suspension. We provide detailed invoices for all transactions.
Refunds are processed according to our refund policy and may be subject to administrative fees.
Estimated delivery times are provided for guidance only and are not guaranteed. Delivery times may vary due to:
We will attempt delivery up to three times. If delivery cannot be completed, packages may be returned to sender or held at a facility for pickup.
Certain deliveries require recipient signature. You may specify signature requirements when scheduling delivery.
We reserve the right to refuse delivery to certain locations or under certain conditions for safety or operational reasons.
Our liability for loss or damage is limited to the lesser of:
Additional insurance is available for purchase. Insurance claims must be filed within 30 days of delivery date.
We are not liable for:
All content on our website, including text, graphics, logos, and software, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.
You may not:
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms.
Upon termination, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive.
These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.
Any dispute arising from these Terms shall be resolved through binding arbitration in San Francisco, California.
You waive any right to participate in class actions or class arbitrations.
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or website notice. Continued use of our services after changes constitutes acceptance of the new Terms.
For questions about these Terms, please contact us:
GlobalTransLane Logistic
123 Logistics Ave, Suite 100
San Francisco, CA 94107
Email: legal@globaltranslanelogistic.com
Phone: +1 (856) 497-3223