1. Introduction

Welcome to GlobalTransLane Logistic ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at privacy@globaltranslanelogistic.com.

This Privacy Policy applies to all information collected through our website (globaltranslanelogistic.com), and/or any related services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the "Services").

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise contact us.

Personal Information You Provide

The personal information we collect may include:

• Names and contact information (email address, phone number, mailing address)
• Delivery addresses and pickup locations
• Package information (dimensions, weight, contents description)
• Payment information (credit card details, billing address)
• Tracking numbers and delivery status information

Information Automatically Collected

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity but may include:

• IP address and device characteristics
• Browser and device type
• Operating system and language preferences
• Referring URLs and pages visited
• Date and time of access
• Clickstream data and navigation patterns

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below:

To Provide Our Services

• Process and fulfill your delivery requests
• Generate and manage tracking numbers
• Communicate delivery status updates
• Process payments and invoices
• Respond to customer service requests

For Administrative Purposes

• Send administrative information to you
• Protect our Services and prevent fraud
• Enforce our terms, conditions and policies
• Respond to legal requests and prevent harm

For Business Purposes

• Improve our Services and user experience
• Develop new products and services
• Conduct analytics and research
• Send marketing and promotional communications

4. Information Sharing and Disclosure

We may process or share your data that we hold based on the following legal basis:

Service Providers

We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

• Payment processing
• Data analysis
• Email delivery
• Hosting services
• Customer service
• Delivery and logistics partners

Legal Obligations

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

Security Measures Include:

• SSL/TLS encryption for data transmission
• Secure servers with firewalls
• Regular security audits and testing
• Access controls and authentication
• Data encryption at rest
• Regular backups and disaster recovery

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request access to personal information we collect
• Request deletion of personal information
• Opt-out of the sale of personal information
• Not be discriminated against for exercising privacy rights

All Users

You can:

• Review and update your account information
• Opt-out of marketing communications
• Request data access or deletion
• Disable tracking technologies in your browser

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences
• Targeting Cookies: Used for advertising purposes

8. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) at: